Privacy policy
Men's Cleanse Pty Ltd (ABN 86 679 698 438) ("we", "us", "our") operates menscleanse.com.au. We respect your privacy and handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what we collect, how we use it, and your rights.
What we collect
- Information you give us: your name, email, phone number, shipping and billing address, and order details.
- Payment information: processed securely by our payment providers. We do not store your full card number.
- Information collected automatically: device and browser information, IP address, and pages viewed, through cookies and similar technologies, including website analytics and advertising pixels.
How we use it
- To process and deliver your orders, provide support, and send order and shipping updates.
- With your consent, to send marketing emails. You can unsubscribe at any time.
- To improve our website and products, and to measure our advertising.
- To meet our legal obligations.
When we share it
- With service providers who help us run the store: our ecommerce platform, payment processors, shipping and fulfilment partners, our email provider, and analytics and advertising providers. They may only use your information to provide their service to us.
- Where we are required or permitted to by law.
- We do not sell your personal information.
Overseas disclosure Some of our service providers store data on servers outside Australia. We take reasonable steps to ensure they handle your information consistently with the Australian Privacy Principles.
Cookies We use cookies for your cart and session, for analytics, and for advertising. You can control cookies through your browser settings, though disabling some may affect how the site works.
Security and retention We take reasonable steps to protect your personal information and keep it only as long as we need it for the purposes above or as the law requires.
Access, correction and complaints You can ask to access or correct your personal information by emailing support@menscleanse.com.au. If you have a privacy complaint, please contact us first. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au or 1300 363 992.
Changes We may update this policy from time to time. The current version is always on this page.
Contact: support@menscleanse.com.au, Men's Cleanse Pty Ltd, [business address to be added].